Grace Hilborn

Emergency Services Division
Title: Emergency Services Specialist
Phone: 734-222-3911


Grace joined the Emergency Services team in April of 2018 with years of experience in office administration and public relations. She was previously employed with Washtenaw County Sheriff’s Office where she worked in Police Dispatch as a 911-Call Taker for nearly four years.


Grace serves as the Emergency Services Specialist where she performs an array of tasks and daily administrative duties. She handles the day-to-day operational functions of the Emergency Services Division along with providing assistance and support to the Director of Emergency Services and management team. Grace also assists in activating the Emergency Operations Center and other operational needs, including being on-call.

Education and Awards
Grace was awarded a unit citation during her service as a 9-1-1 Call Taker with Washtenaw Metro Dispatch and is currently pursuing her Professional Emergency Manager (PEM) certification with the State of Michigan.


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