At least one week prior to the training, the Homeless Management Information System (HMIS) Agency Administrator (HMIS AA) must complete the online training registration process and submit the Michigan Coalition Against Homelessness (MCAH) Privacy and Confidentiality certification document to Crystal Balogh, Washtenaw County HMIS System Administrator (WC HMIS SA).
Once all applicable training is completed, and registration and certification documents are received by the WC HMIS SA, the new user will be granted access to the ServicePoint Systems software within 24 to 48 business hours. Any issues accessing the ServicePoint software should be communicated to the WC HMIS SA promptly.
|Training & Registration Related Task
|Complete the online training registration form at least one week in advance of the desired training.
|Complete the MCAH training website registration process.||New User|
|Watch the MCAH Privacy and Confidentiality Training podcast (available after registration).
|Complete the MCAH Privacy and Confidentiality Training Questionnaire/Quiz (available after registration).
|Submit the MCAH training certificate to the HMIS AA.||New End-User|
|Submit the MCAH training certificate to the WC HMIS SA.||HMIS Agency Administrator|
|Attend a local new user training with WC HMIS SA.||New User|
|Complete and submit the New User Checklist to the WC HMIS SA.||HMIS Agency Administrator and New End-User|