HMIS New User Registration & Training

Submission of Online Registration & Training Materials

At least one week prior to the training, the Homeless Management Information System (HMIS) Agency Administrator (HMIS AA) must complete the online training registration process and submit the Michigan Coalition Against Homelessness (MCAH) Privacy and Confidentiality certification document to Crystal Balogh, Washtenaw County HMIS System Administrator (WC HMIS SA).

ServicePoint Access Timeframe

Once all applicable training is completed, and registration and certification documents are received by the WC HMIS SA, the new user will be granted access to the ServicePoint Systems software within 24 to 48 business hours. Any issues accessing the ServicePoint software should be communicated to the WC HMIS SA promptly.

Registration Tasks

Training & Registration Related Task
 Staff Responsible
Complete the online training registration form at least one week in advance of the desired training.
 Agency Administrator
Complete the MCAH training website registration process. New User
Watch the MCAH Privacy and Confidentiality Training podcast (available after registration).
New User
Complete the MCAH Privacy and Confidentiality Training Questionnaire/Quiz (available after registration).
New User
Submit the MCAH training certificate to the HMIS AA. New End-User
Submit the MCAH training certificate to the WC HMIS SA. HMIS Agency Administrator
Attend a local new user training with WC HMIS SA. New User
Complete and submit the New User Checklist to the WC HMIS SA. HMIS Agency Administrator and New End-User

Training

Unless stated otherwise, all training are held in the Tech Lab at:

Washtenaw County Learning Resource Center (LRC)
4135 Washtenaw Avenue
Ann Arbor, MI 48108

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