Barrier Busters Member Frequently Asked Questions
This list provides an overview of the most commonly asked questions from our members.
Barrier Busters Email List-server
We ask that all members using this resource agree to our List-serve guidelines on content and use.
This link is provided for your reference.
Barrier Busters Emergency Unmet Needs Fund (BBEUNF)
- Encompass Agency Barrier Busters Submission
This is the secure online portal link for Barrier Busters members to submit funding requests.
- Formstack Upload link for Barrier Busters Request Supporting Documents
This link is used to provide supporting documents for Barrier Busters Requests submitted by screening agencies.
- Map Washtenaw
Map Washtenaw is used by Barrier Busters staff and members to confirm what municipality a resident lives in.
- BBUNF Release of Information Digital
This is a secure online release of information for Barrier Busters Emergency Unmet Needs Fund requests and sharing of client information across member agencies to coordinate social services assistance.
Barrier Busters Training Materials
- New Member Orientation
This guide gives an overview of the Barrier Busters program and funds request guidelines and requirements.
- Encompass User Guide
This guide shows a step by step walk-through of processes in the Encompass system.
- DTE Agency Access
This tool allows Barrier Busters members to access DTE account information and the ability to place up to two thirty-day shut off holds in a calendar year.
- Bill Payment Process Tool
This guide shows suggested courses of action based on what status the utility customer's account is in.
- DTE Energy Assistance and Payment Programs Overview
This guide aimed at social services provides information about payment plans, shut off prevention programs, customer credits, and information about energy efficiency programs.
- Payment Assistance Programs
This informational brochure is formatted for printing. This brochure is aimed at empowering DTE customers with information about types of energy assistance and qualifications.
OCED Community Resource Guide
This resource guide provides a broad listing of agencies. Agencies are categorized by what types of assistance they can provide.
Types of assistance include:
- Children and Youth Supports
- Older Adult Supports
- Health Services
- Education Services
Housing Assistance: Housing Access for Washtenaw County
Visit the Housing Access for Washtenaw County (HAWC) website. If you are homeless or experiencing a housing crisis, please call 734-961-1999.
HAWC is Washtenaw County’s central intake for individuals and families who are homeless or at-risk of homelessness. The central intake is the single point of entry for all emergency shelters and housing resources that are available to serve people experiencing homelessness in the county. Residents of Washtenaw County may call HAWC for housing assistance, information and/or referral. Please note: there is a severe shortage of housing resources in Washtenaw County and HAWC is not able to help all people who are experiencing a housing crisis.
Michigan Legal Help
Michigan Legal Help empowers Michigan residents with information and access to how to navigate legal issues without having to work with a lawyer. They also have information about how to find a lawyer and community services for assistance if needed.
Areas of assistance include family law, personal safety, housing, money and debt, public assistance, taxes, employment, wills and end of life planning, education, immigration, farmworker rights, voting and civil rights and much more.
Resources for Residents who are Immigrants
- Welcoming Washtenaw Immigrant Assistance
This manual provide information on resources integral to successful integration: healthcare, education, housing, employment, resettlement, and legal.
- Michigan Immigrant Rights Center Immigrant Service Provider Reference Guide
This guide provides information about legal services providers who serve those who are immigrants or refugees across Michigan including local, virtual, and statewide agencies.