Services for adults and children

Assessment services

• Psychological assessments. Our staff use standardized tests, culturally and linguistically appropriate screening tools, and measures that consider cultural and cognitive needs to understand your psychosocial needs and provide initial treatment recommendations. 
• Psychiatric assessments. Our staff conduct a face-to-face evaluations to understand your behavioral health needs and to develop initial treatment recommendations. 
• Medication assessments. Our staff review your medications to understand their effects and to determine if the medications should be changed. 
• Health assessments. Our staff assess your need for medical services and recommend resources and a course of treatment. 
• Primary care screening and monitoring. Our staff conduct age-appropriate assessments of key health and risk indicators to help determine treatment and preventative services. 

Treatment planning and case management services

• Treatment planning. Our staff work with you to develop an individual plan that meets your goals, objectives, and desired outcomes. After finalizing the plan, your provider can help monitor the plan and coordinate services as needed. 
• Case management. Our staff connect you to the resources you need–at the county mental health agency or in the community–and helps coordinate your care. Resources may include mental health, substance use, trauma care, housing, employment, medical, and social care. 

Crisis services

• Crisis call line. Anyone can call Washtenaw County’s 24/7 mental health and substance use treatment access line at 734-544-3050. The line is staffed around the clock by mental health experts who ask a series of questions to understand your needs, then provide you with the information you request or links to the services you require. 
• Crisis interventions. Our staff work to resolve crisis situations by providing immediate attention in a home or community-based setting. Crises may include risk of harm to you or someone else, an inability to perform basic activities, or impaired judgment. Services provided include suicide crisis response and services to address crises related to substance abuse and intoxication, including ambulatory and medical detoxification. 
• Partial hospitalization services. This service provides structured intense psychiatric treatment without an overnight stay in a hospital. Clients participate in tailored treatment sessions during the day and return home at night. The goal: to help patients maintain functional mental health while preventing hospitalization.  
• Psychiatric hospital admissions. This service includes on-site or telephone screening and assistance with admission to hospitals. 

Outpatient therapies and services

• Community living supports. Our staff help individuals live independently, reach their goals, participate in the community, and be productive. Support may include skills training and personal assistance as well as attending classes, shopping for food and other necessities of daily living, and perparing meals.
• Dietary supports. Our staff help patients determine appropriate meals and supports patients during mealtime. The nutritionist may also help manage health conditions including diabetes and obesity. 
• Individual/group therapy. Using a trauma informed framework, a staff member with experience in your specific needs works with you—in an individual or group setting—to reduce symptoms of mental illness, improve your day-to-day functioning, and enhance your individual and social relationships. Cognitive-behavioral therapy, motivational interviewing, and other techniques are used. 
• Medication management. Our staff provide ongoing medication reviews and medication management. Professional nurses can help clients take their medication safely and as prescribed. This may include oral medication, injection medication, or topical medication. 
• Nursing services. Our staff provide necessary medical care including medication administration, showering/bathing, occupational therapy, and more.
• Health services. Our staff provide a range of services including dietary and nutritional services, care for minor injuries, and medication assistance to improve your overall health and ability to care for health-related needs. 
• Occupational therapy. This service aims to improve your ability to perform daily tasks–dressing, preparing meals, etc. It is mostly offered to individuals with developmental disabilities. 
• Peer support. Staff with lived experience help you with mental health, recovery from substance use, and criminal justice diversion. Parent peer support, youth peer support, and other peer support services are available. Individuals with intellectual and developmental disabilities may also receive support services to promote independence and self-determination.
• Psychology. Trained psychologists provide ongoing psychological services to patients to promote mental health. Services like assessments, treatment planning, and support are provided in the community instead of institutional settings. Psychologists also partner with local agencies like courts and nursing facilities to provide specialized support. 
• Respite care. Staff provide short term support for primary caregivers so that caregivers can tend to their mental health needs such as going to therapy or psychiatry appointments.

Jail diversion and reentry services

• Reentry services. Staff help individuals leaving jail with prescriptions, housing, supportive services, job training, and more. 
• Jail diversion. This service helps prevent residents with substance use disorders or mental illnesses from entering the criminal justice system whenever possible by addressing root problems--such as mental illness and homelessness. It also helps prevent previously incarcerated individuals from reentering the jails.