Housing & Utility Resources

If you are in need of financial assistance to cover rent, your mortgage, or other important costs click here to learn how Barrier Busters can support you.

Evictions

  • On March 20, 2020, Governor Whitmer signed an executive order (EO) that stops residential evictions in Michigan during the COVID-19 (Coronavirus) emergency. This order is in place through May 15, 2020 at 11:59 p.m. There is an exception that allows for the removal of tenants if they pose a substantial risk to another person or an imminent and severe risk to property. Washtenaw County courts have also put a hold on all eviction cases. Click here to learn more
  • The Federal Housing Finance Agency has shared "Tools to Help Renters Find Out if They are Protected from Eviction"

Mortgage Payments

  • Local, state, and federal government agencies and financial institutions are partnering to make sure no one experiencing financial hardship due to COVID-19 will losae their home during this crisis. Find out what options are available to keep you housed during this time. Click here to find out more.

Utilities

Water:

  • City of Ann Arbor - Services have been restored to households with prior shutoffs. Water services will be maintained for households with delinquent payments.
  • Ypsilanti Community Utilities Authority – Services have been restored to households with prior shutoffs. Water services will be maintained for households with delinquent payments.
  • Ann Arbor Township – Services have been restored to households with prior shutoffs. Water services will be maintained for households with delinquent payments.
  • City of Dexter – Residents having difficulty paying their utility bills are strongly encouraged to contact the City of Dexter to make payment arrangements. They can do so by calling the City’s Utility Billing Clerk at 734-580-2232.
  • City of Chelsea – Residents having difficulty paying their utility bills are strongly encouraged to contact the City of Chelsea to make payment arrangements.
  • City of Milan  – The City will continue to bill and collect funds but aren’t enforcing due dates or adding penalties to late payments. These guidelines have been enforced from Friday, March 13th through the end of April. Residents of Milan also have the ability to set up payment plans with no interest during this time.
  • City of Saline – Residents having difficulty paying their utility bills are strongly encouraged to contact the City of Saline to make payment arrangements. They can do so by calling the City’s Utility Billing Clerk at 734-429-4907 ext. 2204 

Energy:

  • DTE (Electric) - Shutoffs for non-payment for low-income eligible customers as well as for senior citizens have been suspended. For those in need of payment assistance due to loss of income or medical condition, contact 1-800-477-4747.
  • Consumers Energy (Gas) – Shutoffs for non-payment for low-income eligible customers as well as for senior citizens have been suspended. Contact 1-800-477-5050 with any questions.

Internet

  • There are several internet providers offering free or reduced cost programs for low income customers or households with student impacted by the COVID-19 Crisis. Some of these programs require individuals to be new customers and have other caveats, so reach out to learn if you qualify:

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