Interactive Voice Response (IVR)

The Interactive Voice Response (IVR) system allows you to schedule inspections, cancel inspections and retrieve inspection results via phone. Call 734-222-3720 at any time. The IVR System is available 24 hours/day to:

  • Cancel Inspections
  • Retrieve Inspection Results
  • Schedule Inspections

Instructions

  1. Use a touch-tone phone and call the IVR phone number: 734-222-3720. The Voice Permits system will prompt you through the steps during your call. You may perform multiple transactions during each call. At the end of the call you will be issued a confirmation number. We recommend that you keep a record of your confirmation numbers and associated transactions in case they are needed for future reference. You will need the Permit Number to use the IVR system. (Permit numbers all start with a letter - Example: BLD2001-00135.)
  2. Choose from the following options:
    • Press 1 - Schedule An Inspection
    • Press 2 - Cancel An Inspection
    • Press 3 - Obtain Inspection Results
    • Press * - Additional Information
    • Press (Number) - Disconnect and Hang Up
  3. Select the correct number: 
    • If your permit begins with the letters BLD, Press 1
    • If your permit begins with the letters ELE, Press 2
    • If your permit begins with the letters MEC, Press 3
    • If your permit begins with the letters PLM, Press 4
  4. Enter the 9 digit numerical portion of your permit followed by the (number) key and follow the prompts

Inspection Type Codes

Building (Structural)

  • 010 Footing/Post holes
  • 115 Foundation Reinforcement
  • 120 Subsoil
  • 130 Backfill
  • 135 Subsoil and Backfill
  • 140 Rough Building (240, 350, 420, 440, 450 - Prior Inspections Required)
  • 142 Rough Frame/FRRCI Inspection
  • 143 Masonry-Brick Veneer Inspection
  • 146 Frrci-Fire Rated Inspection
  • 150 Insulation
  • 160 Site Building
  • 170 Masonry Fireplace
  • 199 Final Building (220, 299, 320, 399, 430, 499 - Prior Inspections Required)

Electrical

  • 210 Temporary Service
  • 220 Permanent Service
  • 225 Permanent Service and Rough Electric
  • 230 Underground Electric
  • 235 Underground and Rough Electric
  • 240 Rough Electric
  • 245 Low Voltage Rough
  • 250 Site Electrical
  • 295 Low Voltage Final
  • 299 Final Electric/Permanent (240 - Prior Inspection Required)

Mechanical

  • 410 L P Gas Test Underground
  • 420 Rough Pre-Fab Fireplace
  • 430 Final Pre-Fab Fireplace
  • 440 Rough Mechanical
  • 450 Gas Test
  • 453 Hydro Test Inspection
  • 455 Flush Test Inspection
  • 460 Underground Mechanical
  • 470 Site Mechanical
  • 471 Gas Test and Underground
  • 472 Gas Test and Rough Mechanical
  • 473 Pre-Fab Rough and Rough and Gas Test
  • 474 Pre-Fab Rough and Gas Test
  • 495 Pre-Fab Rough and Rough Mechanical
  • 496 Pre-Fab Final/Final Mechanical
  • 499 Final Mechanical Inspection (440 - Prior Inspection Required)

Plumbing

  • 310 Underground Plumbing
  • 315 Underground Plumbing and Rough
  • 317 Hydro Test Inspection
  • 320 Sewer Inspection (Sewer Hook-Up)
  • 323 Sump to Storm Sewer Inspection
  • 325 Sewer and Rough Plumbing
  • 330 Water Service (Water Hook-Up)
  • 331 Sewer and Water Service
  • 335 Water Line Pressure Test
  • 337 Flush Test Inspection
  • 345 Shower Pan
  • 350 Rough Plumbing
  • 360 Site Plumbing
  • 398 Final Plumbing and Water / Sewer
  • 399 Final Plumbing (350 - Prior Inspection Required)

Result Codes

  • CAN* - Inspection Cancelled
  • DIS* - Inspection Failed-No Fee Assessed
  • DONE - Inspection Passed
  • FAIL - Inspection Failed with Fee
  • P/A* - Partial Approval
  • RFND - Permit Refunded
  • VOID - Permit Voided

*Caution: CAN, DIS, and P/A result codes may have additional fees assessed.

Important Notes

  • We have daily limits on inspections. If those limits have been reached, the system will give you the next available date.
  • Make sure rough electric, plumbing, mechanical, gas test, and pre-fab fireplace inspections are done before calling for the rough building inspection. If the rough building inspection is called in before the other rough inspections, the rough building inspection will not be approved and a $50 re-inspection fee will be assessed.
  • Make sure final inspections are done before calling for the final building inspection:
    • Electric/Permanent Service
    • Final Pre-Fab Fireplace
    • Mechanical
    • Plumbing
    • Sewer

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